Thank you for shopping with Pickleball Xtreme! We are committed to providing you with a smooth shopping experience. Please review our Shipping and Returns Policy below.

Shipping Policy

1. Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on your location and the selected shipping method.

2. Processing Time
Orders are typically processed within [3-6 business days]. You will receive an email confirmation once your order has been shipped.

3. Delivery Time
Delivery times vary based on the shipping method selected and your location. Estimated delivery times are provided at checkout. Please note that these are estimates and may vary due to unforeseen circumstances.

4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey.

5. International Shipping
We currently offer international shipping to select countries. Additional shipping fees and customs duties may apply. Please check with your local customs office for information regarding potential charges.

Returns Policy

1. Return Eligibility
If you are not completely satisfied with your purchase, you may return most items within [ 4 days] of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and accompanied by proof of purchase.

2. How to Initiate a Return
To initiate a return, please follow these steps:

• Contact our Customer Service team at sales@pickleballxtreme.co.uk to request a return authorization.
• Once authorized, carefully package the items and include your order number.
• Ship the items back to us using a trackable shipping method. You are responsible for return shipping costs unless the return is due to a defective or incorrect item.

3. Refunds
Once we receive and inspect your returned items, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited back to your original payment method within [5-15business days].

4. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

5. Non-Returnable Items
Certain items are non-returnable, including:

• Gift cards
• Opened or used items that are not in their original condition
• Items marked as final sale